My local library system usually gets my interlibrary loan requests within 3-4 weeks (for free) and even offers to mail them to my house (also free). Journal articles of any length are also copied and mailed to my house for free. Well, free as in paying nothing above the high property taxes that support the libraries in general. Is this an unusually generous program or is it fairly common? I notice on several message boards that most posters mention having to pay a small fee for ILL books.